+1 (888) 927-9038
+1 (888) 927-9038

Terms And Condtions

Effective Date: 1/1/2026

Welcome to Telenova Fiber. These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and internet services. By using our services, you agree to comply with and be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our services.

1. Company Information

Telenova Fiber
📍 2416 Wingren Rd Apt 1083
Irving, TX 75062
📞 +1 (888) 927-9038
📧 support@telenovafiber.com

2. Eligibility

You must be at least 18 years old to use our services. By agreeing to these Terms, you confirm that you are legally capable of entering into a binding agreement.

3. Services Provided

Telenova Fiber provides internet connectivity services and related telecommunications solutions. Service availability may vary by location and is subject to technical feasibility.

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

4. Account Registration and Responsibilities

When creating an account with Telenova Fiber, you agree to:

  • Provide accurate and complete information

  • Maintain the confidentiality of your account credentials

  • Notify us immediately of any unauthorized use of your account

  • Accept responsibility for all activities under your account

We are not liable for losses resulting from unauthorized access caused by your failure to safeguard your login information.

5. Billing and Payments

  • All services are billed according to the selected plan.

  • Payments must be made on time to avoid service interruption.

  • Late payments may result in suspension or termination of services.

  • Applicable taxes and fees will be included as required by law.

Telenova Fiber reserves the right to adjust pricing with prior notice.

6. Acceptable Use Policy

You agree not to use our services for:

  • Illegal activities or unlawful content distribution

  • Hacking, phishing, or network intrusion

  • Spamming or sending unsolicited communications

  • Distributing malware or harmful software

  • Activities that interfere with network performance or other users

Violation of this policy may result in suspension or permanent termination of your service without refund.

7. Service Limitations and Interruptions

While we strive to provide reliable service, Telenova Fiber does not guarantee uninterrupted or error-free connectivity. Service may be affected by:

  • Maintenance activities

  • Network upgrades

  • Technical failures

  • External factors beyond our control

We are not liable for losses resulting from temporary service disruptions.

8. Communication Consent

By providing your contact information, you consent to receive communications from Telenova Fiber and its authorized partners via:

  • Email

  • Autodialed or prerecorded calls

  • AI-assisted calls

  • SMS/MMS text messages

Message frequency may vary. Standard carrier rates may apply.

You may opt out at any time by replying STOP to text messages. For assistance, reply HELP or contact us at:

📞 +1 (888) 927-9038
📧 support@telenovafiber.com

Consent to receive communications is not a condition of purchase.

9. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

10. Intellectual Property

All website content, logos, branding, graphics, and materials are the property of Telenova Fiber and may not be copied, reproduced, or distributed without written permission.

11. Limitation of Liability

To the fullest extent permitted by law, Telenova Fiber shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of data, revenue, or profits

  • Damages resulting from service interruptions

  • Unauthorized access to your data

Our total liability shall not exceed the amount paid by you for services in the preceding billing cycle.

12. Indemnification

You agree to indemnify and hold harmless Telenova Fiber, its employees, affiliates, and partners from any claims, damages, liabilities, or expenses arising from your misuse of services or violation of these Terms.

13. Termination

We reserve the right to suspend or terminate your account if you:

  • Violate these Terms

  • Fail to make payments

  • Engage in prohibited activities

You may also terminate your service by contacting customer support.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Texas, without regard to conflict of law principles.

15. Changes to Terms

Telenova Fiber reserves the right to update these Terms at any time. Updated versions will be posted on our website with a revised effective date. Continued use of services constitutes acceptance of the revised Terms.

16. Contact Us

If you have any questions about these Terms and Conditions, please contact:

Telenova Fiber
📍 2416 Wingren Rd Apt 1083
Irving, TX 75062
📞 +1 (888) 927-9038
📧 support@telenovafiber.com